Return/Exchange Policies
**Exchange Only Policy**
We want you to be completely satisfied with your purchase from Elevated Basics. Please review our exchange policy below:
1. **Eligibility:** Only items that are unworn, with tags attached, and in the exact same condition as received are eligible for exchange.
2. **Timeframe:** Exchanges must be requested within 2 weeks of receiving your package. Any exchange requests made after this period will not be accepted.
3. **Exchange Procedure:** To initiate an exchange, please contact our customer service team at support@elevatedbasics.shop with your order number and details of the item you wish to exchange.
4. **Store Credit:** We offer exchanges for store credit only. The store credit will be issued once the returned item is received and inspected.
5. **Shipping:** Customers are responsible for the shipping costs associated with returning the item for exchange.
6. **Exclusions:** Certain items, such as final sale or clearance items, may not be eligible for exchange. Please refer to the product description or contact us for clarification.
7. **Damaged or Defective Items:** If you receive a damaged or defective item, please contact us immediately for assistance.
Thank you for choosing Elevated Basics. We appreciate your understanding and cooperation with our exchange policy.
We want you to be completely satisfied with your purchase from Elevated Basics. Please review our exchange policy below:
1. **Eligibility:** Only items that are unworn, with tags attached, and in the exact same condition as received are eligible for exchange.
2. **Timeframe:** Exchanges must be requested within 2 weeks of receiving your package. Any exchange requests made after this period will not be accepted.
3. **Exchange Procedure:** To initiate an exchange, please contact our customer service team at support@elevatedbasics.shop with your order number and details of the item you wish to exchange.
4. **Store Credit:** We offer exchanges for store credit only. The store credit will be issued once the returned item is received and inspected.
5. **Shipping:** Customers are responsible for the shipping costs associated with returning the item for exchange.
6. **Exclusions:** Certain items, such as final sale or clearance items, may not be eligible for exchange. Please refer to the product description or contact us for clarification.
7. **Damaged or Defective Items:** If you receive a damaged or defective item, please contact us immediately for assistance.
Thank you for choosing Elevated Basics. We appreciate your understanding and cooperation with our exchange policy.